Responsible play

Last updated: 2026-11-01T04:35:52+00:00

Long term, gambling means losing money. The whole operation runs on the arithmetic of the house edge, which is no warning label and cannot be moved by any bonus, filter or strategy. All that follows rests on this.

Decide before you start

Rather than after a losing streak, work out beforehand what you can afford to lose, before that first deposit. Setting a limit calmly makes it last; setting one while chasing does not. Your spend here is better thought of as an entertainment expense than as money that should return to you.

The tools in your account

• Deposit limit — the most you may deposit within a day, a week or a month.
• Loss limit — sets the highest net loss allowed over time.
• Session reminder — a running indicator of your total playing time so far.
• Time-out — a temporary account lock for a length of time you choose.
• Self-exclusion — shuts the account for an extended length of time.

A limit that is lowered starts working straight away. Increasing a limit is intentionally slower, preventing removal right when it would matter most.

Warning signs

Early attention should go to three patterns: spending funds earmarked elsewhere, chasing losses, and, when talking to other people, playing down the real time or money spent. Alone, any single one of these barely counts. The three combined carry weight.

Where to get help

These organisations operate independently of us.

• Gambling Help Online — 1800 858 858 offers free, confidential assistance.
• Gamblers Anonymous Australia — a peer support meeting network for players and families.
• Gamban — stops gambling websites loading across all of your devices.

Under-age gambling

Only adults aged 18 or above can hold accounts. Devices shared with others should have parental control software and login details kept secure. The account is shut and winnings voided if a minor opened it.